- Payment method
- What counts as plan?
- Do I need to agree a long-term contract?
- What happens, if I reach my project/plan limit?
- How can I upgrade to a bigger subscription model?
- How much does a project cost?
- Can I share the login details from Users?
- Are additional Users included in my subscription?
- Do projects to which I am invited count as part of my subscription?
- How many subcontractors can I invite?
We currently exclusively accept bank transfers to our company’s bank account.
What counts as plan?
All plans uploaded into a project count as plan. The total sum of all plans from all projects is the total sum of all plans. All plans, as well as revision plans, count to the total sum. Documents do not count as plan. Every User is free to deactivate a project, through which he deactivates the plans in that project which makes them consequently no longer count to your total sum of plans.
What does Active Project mean?
In docu tools only active projects cound for your plan and project limit. If you de-activate a project, a new project becomes available and the number of deactivated plans is consequently once again available in the plan limit.
Tip: To re-activate a project it needs to be loaded from the archive, which takes 24 h.
Do I need to agree to a long-term contract?
No. You can pay for a monthly subscription of docu tools and can therefore terminate your contract on a monthly basis. If you select an annual subscritption, the payment for this year is due upon completion of the contract.
What happens, if I reach my project/plan limit?
How can I upgrade to a bigger subscription model?
How much does a project cost?
The costs are based on your subscription plan, or the number of active projects. In principle, you can create an infinite number of projects with an account.
Can I share the login details from Users?
No. The sharing of login details can create problems synchronising which in the worst-case can lead to data loss. Because the sharing of login details is a breach of the docu tools license agreement we do not offer any technical support for thereby created problems. Furthermore a license damages claim will be initiated.
Are additional Users included in my subscription?
No, each docu tools subscription plan only has one User. For each additional User a further license needs to be bought.
Do projects to which I am invited count as part of my subscription plan?
No. Each docu tools User can be invited to an infinite number of projects, irrespective of the subscription model of the organisation of the User.
How many subcontractors can I invite?
Unlimited. You can invite as many Users to your team as you want. If you give the invited User the role of Subcontractor then that invited User does not need a fee-based docu tools account. Only of the invited User has a role that surpasses that of Subcontractor does the invited User need to buy/own a docu tools license.